Managed PDR

Start Your Cyber Security Journey with Managed PDR

What is Managed PDR?

Managed PDR stands for Managed Protection, Detection, Response and Remediation.

At the core of CSIntelligence is our next-generation 24×7 Security Operation Centre (SOC), where our Managed PDR is being supported. Managed PDR extends beyond the traditional endpoint detection and response (EDR) service to secure your endpoints, servers, emails and mobile devices. We do this by carrying out 24×7 proactive monitoring. This real-time monitoring provides our cyber security defenders with visibility into your organisation’s cyber health, enabling our team to flag advanced and unknown hidden threats. Concurrently, mitigation actions are performed to diffuse the threat and get ahead of the attackers.

Layered Defence

Many organisations are equipped with baseline protection like signature-based legacy anti-virus solution and a firewall. However, classic legacy solutions cannot protect organisations completely from current cyber threats. We provide a layered cyber security defence through Managed PDR to help you secure your organisation more effectively.

New Cyber Security Demands

As working remotely becomes the new norm for business continuity, many companies are struggling to protect themselves against the increasing cyber risks. To counter the challenges faced by companies, especially SMEs who lack in-house cyber security expertise, we use the latest technologies to keep up with the evolving threat landscape and serve you better.

Managed PDR

Aptly named for Managed Protection, Detection and Response/Remediation, Managed PDR provides organisations with 24x7 advanced threat monitoring, detection and response/remediation service. By engaging Managed PDR, you can off-load cyber security from your IT team and focus your resources on core operations to maximise efficiency and growth.

* Virus Alert: Antivirus statistics and trends in 2020, November 14, 2019

Only 25%

of malware attacks are detected by classic legacy anti-virus solutions*

Key Features

Managed Protection

24×7 Proactive Monitoring

Our dedicated team of cyber security defenders provides 24/7 monitoring of your organisation’s IT assets to intercept and prevent cyber attacks.

Advanced Protection

We provide advanced protection that incorporates protection policies centered around your business needs to enhance the effectiveness of your threat protection.

Managed Detection

MITRE ATT&CK

We advocate a layered cyber security defence strategy that involves a proactive approach rather than a reactive one. With Managed PDR, an additional layer in place includes having our intelligence team proactively hunts for threats aligned with the MITRE ATT&CK framework. Simultaneously, our detection technology leverages on behaviour-based engines to detect zero-day threats and reduce the mean time to response.

We also conduct in-house computer forensics to provide you with visibility and understanding of your inbound cyber threats. With clearer insight, your organisation can make better informed decisions for your cyber landscape.

Managed Response/Remediation

Reliable Service Level Agreements (SLAs)

CSIntelligence maintains unchanging and professional support for all our clients. Every incident will be properly responded in a timely manner so your cyber risks can be properly mitigated.

Our intelligence team starts containing and remediating threats within 4 hours upon receiving report of an incident, regardless of the user’s physical location. For bring your own device (BYOD) cyber threats, non- intrusive option to empower users to remediate is also available.

During the 4 hours of immediate remote remediation, our team will also conduct malware analysis to investigate the incident. Within 48 hours, you will receive a full incident report detailing the incident and any status of mitigation. We also provide a monthly report that contains a holistic view for C-Suites to assist you with efficient decision making.

On-Site Services

Upon request, our on-site partners or CSIntelligence cyber incident responders will be available to assist in the occurrence of a cyber breach should the need arise.

Report for C-Suites

CSIntelligence delivers a comprehensive monthly report and keep your organisation informed of your cyber hygiene, ensuring that security standards are being fulfilled.