Beyond Endpoint Detection and Response

Managed PDR®

Start Your Cyber Security Journey with Managed PDR®
involving employees in protecting against phising
endpoint detection and response for all digital platforms

What is Managed PDR®?

Managed PDR® stands for Managed Protection, Detection, Response and Remediation.

At the core of CSIntelligence is our next-generation 24×7 Security Operation Centre (SOC) in Singapore, where our Managed PDR® is being supported. Managed PDR® extends beyond the traditional endpoint detection and response (EDR) service to secure your endpoints, servers, emails and mobile devices. We do this by carrying out 24×7 proactive monitoring. This real-time monitoring provides our cyber security defenders with visibility into your organisation’s cyber health, enabling our team to flag advanced and unknown hidden threats. Concurrently, mitigation actions are performed to diffuse the threat and get ahead of the attackers.

Layered Defence

Many organisations are equipped with baseline protection like signature-based legacy anti-virus solution and a firewall. However, classic legacy solutions cannot protect organisations completely from current cyber threats. Endpoint detection and response (EDR) tools are also designed to detect and respond to security incidents, but they often fall short when it comes to prevention. We provide a layered cyber security defence through Managed PDR® to help you secure your organisation in Singapore more effectively.

New Cyber Security Demands

As working remotely becomes the new norm for business continuity, many companies are struggling to protect themselves against the increasing cyber risks. To counter the challenges faced by companies, especially SMEs who lack in-house cyber security expertise, we use the latest technologies to keep up with the evolving threat landscape and serve you better.

Managed PDR®

Aptly named for Managed Protection, Detection and Response/Remediation, Managed PDR® provides organisations with 24x7 advanced threat monitoring, detection and response/remediation service. By having a full endpoint security solution in place, you can off-load cyber security from your IT team and focus your resources on core operations to maximise efficiency and growth.


* Virus Alert: Antivirus statistics and trends in 2020, November 14, 2019


Only 25%

of malware attacks are detected by classic legacy anti-virus solutions*

endpoint security for mobile platform

Key Features

Managed Protection

24×7 Proactive Monitoring

Our dedicated team of cyber security defenders provides 24/7 monitoring of your organisation’s IT assets to intercept and prevent cyber attacks to maintain optimal endpoint security.


Advanced Protection

We provide advanced protection that incorporates protection policies centered around your business needs to enhance the effectiveness of your threat protection.

Managed Detection


We advocate a layered cyber security defence strategy that involves a proactive approach rather than a reactive one. With Managed PDR®, an additional layer in place includes having our intelligence team proactively hunts for threats aligned with the MITRE ATT&CK framework. Simultaneously, our detection technology leverages behaviour-based engines to detect zero-day threats and reduce the mean time to response.


We also conduct in-house computer forensics to provide you with visibility and understanding of your inbound cyber threats. With clearer insight, your organisation can make better-informed decisions for your cyber landscape.

Managed Response/Remediation

Reliable Service Level Agreements (SLAs)

CSIntelligence maintains unchanging and professional support for all our clients. Every incident will be properly responded in a timely manner so your cyber risks can be properly mitigated.


Our intelligence team starts containing and remediating threats within 4 hours upon receiving the report of an incident, regardless of the user’s physical location. For bring your own device (BYOD) cyber threats, a non-intrusive option to empower users to remediate is also available.


During the 4 hours of immediate remote remediation, our team will also conduct malware analysis to investigate the incident. Within 48 hours, you will receive a full incident report detailing the incident and any status of mitigation. We also provide a monthly report that contains a holistic view for C-Suites to assist you with efficient decision making.

On-Site Services

Upon request, our on-site partners or CSIntelligence cyber incident responders will be available to assist in the occurrence of a cyber breach should the need arise.

Report for C-Suites

CSIntelligence delivers a comprehensive monthly report and keeps your organisation informed of your cyber hygiene, ensuring that security standards are being fulfilled.

CSIntelligence delivers a comprehensive monthly report and keep your organisation informed of your cyber hygiene, ensuring that security standards are being fulfilled.

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    Frequently Asked Questions About EDR and PDR Singapore

    Endpoint security is the process of securing individual devices that connect to a network, such as laptops, computers, smartphones, and tablets. This type of security is important because it helps to protect sensitive data and prevent unauthorised access to company systems. 

    Endpoint security measures can include firewalls, encryption, and password protection. However, this is just one piece of the puzzle when it comes to protecting your business from cyber threats. While traditional cyber security solutions focus on preventing malware from executing on an endpoint, they don’t do anything to stop an attacker from moving laterally through your network once they’ve gained a foothold. 


    This is where managed PDR® comes in. Managed PDR® is a turnkey solution that includes all the benefits of an endpoint detection and response (EDR) solution plus the added peace of mind of 24/7 monitoring and protection by specialised cyber security defenders. This is done at our Security Operation Center (SOC) where we monitor your network traffic for signs of malicious activity and contain threats before they can spread. By adopting Managed PDR® with CSIntelligence Singapore, you can significantly reduce your endpoint security risks and add an extra layer of protection to your network. 

    The usual approach to endpoint security focuses on virus protection and detection, but this is no longer enough. The modern workplace is highly mobile and dynamic, and endpoints are more often accessed from outside the corporate network. This means that viruses are not the only threats to endpoint security in Singapore


    To truly protect your data, you need to take a proactive approach that goes beyond endpoint detection and response (EDR). This means identifying and addressing vulnerabilities throughout your network, from the perimeter to the core. By taking a holistic approach to security, you can make it much harder for attackers to succeed. On top of Managed PDR®, you can also reach out to CSIntelligence for web application pentesting, forensic IT services, cyber security awareness training and more solutions.

    Contact Us
    Emergency Hotline

    +65 977 24 999
    CS Rescue

    CSIntelligence Pte Ltd

    298 Tiong Bahru Road
    #12-03 Central Plaza
    Singapore 168730

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